In a rare yet stern move, 16 employees of Noida Viral Video show residential plot department were made to stand for 20 minutes as a school-like punishment after keeping an elderly man waiting for over an hour. The incident, which has now gone viral on social media, highlights the need for accountability in public service.
CCTV Footage Triggers Action
The episode unfolded on Monday when Noida CEO Dr Lokesh M, while reviewing CCTV footage, noticed an elderly man standing unattended at the residential department’s counter. The man reportedly waited for nearly an hour, while some staff members were seen sitting idle without addressing his concerns.
Taking immediate action, Dr Lokesh visited the office and reprimanded the staff. He directed all 16 employees to stand at their desks for 20 minutes, a symbolic punishment to instill discipline and remind them of their duty to attend to visitors promptly.
Visuals of the Incident Go Viral
The incident was captured on CCTV and quickly circulated online, drawing widespread reactions. In the footage, employees can be seen standing at their workstations while the elderly man’s issue was addressed.
नोएडा अथॉरिटी में एक बुजुर्ग दंपति फाइल पास कराने के लिए भटक रहे थे, लेकिन सुनवाई नहीं हो रही थी।
— Sachin Gupta (@SachinGuptaUP) December 17, 2024
CEO ने ये देख सभी कर्मचारियों को 30 मिनट तक खड़े होकर काम करने की सजा सुनाई !! pic.twitter.com/yUgMZlu4xE
Speaking to the media, Dr Lokesh said:
“I observed that staff members were not attending to visitors despite sitting idle. Such negligence is unacceptable. The punishment was to ensure they realize the importance of timely service.”
Noida Authority’s Monitoring System
The New Okhla Industrial Development Authority (NOIDA) office is equipped with over 65 CCTV cameras to monitor daily operations and improve efficiency. Dr Lokesh’s move comes as part of a broader initiative to enhance public service and ensure accountability in government offices.
Public Reactions and Accountability Demands
The Noida Viral Video has sparked debate online, with many applauding the CEO’s decision to hold staff accountable in a non-conventional yet impactful manner. Public service offices are often criticized for delays and inefficiency, and this incident has reignited conversations about the need for systemic changes to prioritize citizens’ concerns.
Ensuring Better Public Service
The Noida Authority has since reinforced directives for staff to:
- Attend to visitors promptly and efficiently
- Regularly monitor office operations through CCTV systems
- Maintain professionalism while addressing public grievances
The incident serves as a reminder for government employees to uphold their responsibility towards citizens, especially vulnerable sections like the elderly, who rely heavily on prompt and courteous service.
This news report is curated with insights from multiple reliable news sources.
